Quality Issues

CDC Health Disparities and Inequalities Report — United States, 2011 Home Page MMWR CDC.gov CDC Health Disparities and Inequalities Report — United States, 2011 PDF edition MMWR CDC Health Disparities and Inequalities Report — United States, 2011 Individual MMWR Supplements; CDC.gov Community Health and Health Disparities Prevention Institute HHS Action Plan to Reduce Racial and Ethnic Health Disparities Health Disparities Experienced by Racial/Ethnic Minority Populations Health Literacy and Mortality Among Elderly Persons Archives of Internal Medicine 2007 Health Research and Educational Trust Disparities Toolkit Key Facts: Race, Ethnicity and Medical Care, 2007 Methodological Issues in Measuring Health Disparities CDC 2005

National Health Plan Collaborative Toolkit to Reduce Racial & Ethnic Disparities in Health Care RWJF.org National Partnership for Action to End Health Disparities HHS.gov National Stakeholder Strategy for Achieving Health Equity HHS.gov Office of Minority Health and Health Disparities CDC Racial/Ethnic Disparities in Self-Rated Health Status Among Adults With and Without Disabilities -- United States, 2004 -- 2006 MMWR 10/2008 Rationale for Regular Reporting on Health Disparities and Inequalities --- United States MMWR 1/2011 REACH 2010 Surveillance for Health Status in Minority Communities --- United States, 2001--2002 Regional and Racial Variation in Health Care among Medicare Beneficiaries A Brief Report of the Dartmouth Atlas Project RWJF.org Social Determinants of Health The National Health Plan Collaborative Toolkit RWJF.org Tools to Address Disparities in Health: Data as Building Blocks for Change A data collection toolkit for Health Insurance Plans and Organizations AHIP.org What Are Health Disparities? HHS.gov

Health Literacy

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A Shortened Instrument for Literacy Screening Center for the Study of Adult Literacy Clear Communication Checklist Consumer and Patient E-Health CSG's State Official's Guide to Health Literacy and Health Literacy Tool Kit eHealth Literacy: Essential Skills for Consumer Health in a Networked World Journal of Medical Internet Research General Checklist for Creating Easy-to-Read Written Materials Glossary of Health Care Quality Terms RWJF.org Health and Literacy Special Collection Health.gov's Health Communications Page Health Literacy HRSA Health Literacy: Accurate, Accessible and Actionable Health Information for All CDC Health Literacy and Cultural Competency AHRQ Health Literacy and Health Outcomes Health.gov Health Literacy Fact Sheets Center for Health Care Strategies, Inc. Health Literacy Improvement Health Literacy Institute Health Literacy Interventions and Outcomes: An Updated Systematic Review AHRQ 3/2011 Health literacy is linked to personal happiness AHRQ Health Literacy Links HRSA Health Literacy Resources Mlanet.org Basics of health literacy. Nchealthliteracy.org HRSA Health Literacy Free On-Line Training Health Literacy Lacking Among the Elderly JAMA

2004 Press Releases AHRQ.gov Is Our Pharmacy Meeting Patients' Needs? Pharmacy Health Literacy Assessment Tool User's Guide AHRQ Literacy and Health Outcomes AHRQ Literacy Information and Communication System (LINCS) Literacy Linked to Survival in Medicare Patients National Action Plan to Improve Health Literacy Health.gov Older Adults and the World Wide Web Creating Senior-friendly Web sites. Spry.org Pink Book-Making Health Communication Programs Work Cancer.gov Plain Language.gov Plain Language G.R.I.D. Plain English Initiative NIH Plain Language Action and Information Network Poor Health Literacy in the Elderly Predicts All-Cause and Cardiovascular Mortality Medscape Quick Guide to Health Literacy Health.gov Reducing Information Pollution in the Internet Age CDC's Preventing Chronic Disease Simply Put CDC - great resource on effective communication Striking Jump in Consumers Seeking Health Care Information HSCHANGE.org Tracking Report No. 20 August 2008 Teach-Back/Show-Me Method The Health Literacy of America’s Adults: Results from the 2003 National Assessment of Adult Literacy Ed.gov Understanding Health Literacy Writing Resources on the Net

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Health Literacy - Newest Vital Sign

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• The Newest Vital Sign
• Quick Assessment of Literacy in Primary Care: Tool In Spanish

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Health Literacy - Readability

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• Clear & Simple: Developing Effective Print Materials for Low-Literate Readers Cancer.gov
• Fry Readability Graphs
• Guidelines for Developing Easy-to-Read Health Education Materials Washington State Department of Health
• Readability Analysis
• Readability Timtabler.com
• Readability Research
• Readability Testing

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Health Literacy - Readability - REALM

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• REALM Assessment

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Health Services Delivery

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• A Framework for Patient-Centered Health Risk Assessments CDC.gov
• The CAHPS Improvement Guide - Practical Strategies for Improving the Patient Care Experience AHRQ.gov
• Care Coordination Measures Atlas AHRQ.gov
• CEPR HealthCare Cost-Adjusted IOUSA Deficit Calculator
• Damaged Care
• GAO's Report on Nursing Homes 12/2005
• Health Information Technology for Improving Quality of Care in Primary Care Settings AHRQ 7/2007
• Hospital Nurse Staffing and Quality of Care AHRQ
• Hospital Preparedness: From Hospitals to Healthcare Coalitions: Transforming Health Preparedness and Response in Our Communities Phe.gov
• On-Time Quality Improvement Manual for Long-Term Care Facilities AHRQ.gov
• Promising Practices - Quality/Equality RWJF.org
• Robert Wood Johnson Foundation Publications & Research
• The Future of Emergency Care Fact Sheet Institute of Medicine June 2006. Thanks, Linda J. Redman
• The Quality of Health Care Delivered to Adults in the United States 3/2006 RAND
• Transforming Hospitals AHRQ
• Using Peer Review for Self-Audits of Medical Record Documentation AAFP.org
• Workers Who Care: A Graphical Profile of the Frontline Health and Health Care Workforce Robert Wood Johnson Foundation

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Information Quality

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Medical Errors

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20 Tips to Help Prevent Medical Errors AHRQ.gov Assessing the National Electronic Injury Surveillance System -- Cooperative Adverse Drug Event Surveillance Project --- Six Sites, United States, January 1--June 15, 2004 MMWR 4/22/2005 Autopsy WebMD Eliminating Error-prone Abbreviations, Symbols and Dose Designations Ismp.org Error-prone Abbreviations Ismp.org Expanding Patient-Centered Care to Empower Patients and Assist Providers AHRQ Health Care-Associated Infections AHRQ.gov HHS Is Taking Steps to Develop a National Strategy GAO - 5/2005 Institute for Healthcare Improvement Malpractice-lawyers.net Medical Errors and Patient Safety Resources AHRQ Medication Safety Tools and Resources Ismp.org National Summit on Medical Errors and Patient Safety Research 20 Tips to Prevent Medical Errors AHRQ Web M&M (Morbidity and Mortality Rounds)AHRQ Your Medicine Play it SafeAHRQ

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Medical Litigation

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• Department of Health and Human Services (HHS) - "Addressing the New Health Care Crisis"
• Institute for Health Freedom - Patients' Rights/Freedom to Choose
• Medical Malpractice Quacks.com
• Malpractice Data for 50 States Kaiser Family Foundation
• Medical Malpractice Law in the United States Kaiser Family Foundation
• Medical Malpractice Summary Index of States (McCullough, Campbell & Lane)

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Medical Safety

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• 2008 Update on Consumers’ Views of Patient Safety and Quality Information Kaiser Family Foundation
• Advances in Patient Safety: From Research to Implementation AHRQ
• Drug and Medical Device Safety MedlinePlus
• Five Steps to Safer Health Care AHRQ
• Food Safety MedlinePlus
• Hospital Survey on Patient Safety Culture: 2007 Comparative Database Report AHRQ
• Patient Issues MedlinePlus
• Patient Safety and Quality, An Evidence-Based Handbook for Nurses AHRQ.gov
• Patient Safety Culture Surveys AHRQ.gov
• Patient Safety Network AHRQ
• Patient Safety Organization Web site AHRQ.gov
• Patient Safety Tools: Improving Safety at the Point of Care AHRQ
• Quality and Patient Safety AHRQ
• Safe Practices for Better Healthcare: Summary AHRQ
• 30 Safe Practices for Better Health Care AHRQ

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Patient-Provider Communications

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• Communication and Perceptions of Health Care: Observations and Suggestions from Persons Who Are Deaf or Hard of Hearing AIM 3/2004
• Consumer and Patients Page AHRQ
• Health Care Relationships Yale and UConn Schools of Nursing
• Patient Issues MedlinePlus
• Project RED: Re-Engineered Discharge (RED) BU.edu
• Questions are the Answer - Get More Involved with your Health Care AHRQ
• Shared Decisionmaking About Screening and Chemoprevention A Suggested Approach from the U.S. Preventive Services Task Force (12/2003)
• Talking with your Doctor MedlinePlus
• The Effects of Telling Patients about Medical Errors AIM 3/2004
• The Tools and Techniques of Improved Medication Use American Association of Health Plans
• Using the Internet for Partner Notification of Sexually Transmitted Diseases --- Los Angeles County, California, 2003
• What to Ask Your Doctor at Your Next Visit AHRQ

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Pay for Performance

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• AHRQ Resources on Pay for Performance (P4P)

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Physician Reporting

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• Physician Quality Reporting Initiative CMS.gov

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Privacy of Health Information

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• GSA.gov - Privacy Resources
• GW University Health Privacy Project (HPP)
• Health Privacy (Institute for Health Freedom)
• Health Privacy Project
• Institute for Health Freedom -Informed Consent
• The Final Federal Medical Privacy Rule: The Definitive Guide (March 6, 2003) [Institute for Health Freedom]

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PUBLISHED ON THE WEB: May 18, 2003 R416

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